Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Em Zee

Em Zee

December 7, 2024

5  out of  5
rating by Em Zee
"Needed some paperwork in a hurry for a vehicle purchase and Voila! Brittany at the Tsuha agency got everything done in a flash and made it all easy for me. It's so nice and such a relief to work with pleasant, efficient, professionals! Mahalo Brittany, Rosten and Company!"
Profile photo of Randall Clark

Randall Clark

November 12, 2024

5  out of  5
rating by Randall Clark
"I've been with this State Farm office for many years and they are the best. They get things done immediately whenever I ask. A big Mahalo to Ralston, Denise, Jaron, Megan and everyone else in the office. I wish all offices operated this way."
Profile photo of Daniel Ichiyama

Daniel Ichiyama

November 2, 2024

5  out of  5
rating by Daniel Ichiyama
"I was recently in an accident and am so grateful to have Rosten as my agent. They helped me understand my options and walked me through the process very kindly. Even though it's because of this experience that I'm writing this review now, I will say that every time I've contacted them they've been so helpful and easy to work with. I strongly recommend them to anyone looking for an insurance agent."
Profile photo of Kristina Keney

Kristina Keney

August 1, 2024

5  out of  5
rating by Kristina Keney
"Brittany Ward is a "good neighbor"! I appreciate her care and concern with making sure her customers are taken care of and are being assisted in their new state! Miss Mary is all set in Arizona. Brittany is your go to person!!"
Profile photo of Roberta Russo

Roberta Russo

May 21, 2024

5  out of  5
rating by Roberta Russo
"I am so fateful for State Farm. Rosten and his team ( I worked mostly with Denise) helped me so much for my car and my house during a flood. They are always available and ready to help.you. I highly suggest them."
Profile photo of Stanley Huang

Stanley Huang

June 16, 2023

5  out of  5
rating by Stanley Huang
"Jarren at State Farm has been great to work with! Always quick to respond and super helpful - would highly recommend!"
Profile photo of Mara de la Cruz

Mara de la Cruz

June 11, 2023

5  out of  5
rating by Mara de la Cruz
"Meghan Foong, Office Manager for Rosten Tsuha’s State Farm firm is truly amazing! She ALWAYS goes above and beyond any request I send their way and is patient and kind and not to mention extremely knowledgeable about our various State Farm policies. She instinctively will help me navigate my policies and offer suggestions to my many inquiries. Thank you Meghan for all you do for me and my family with regards to our policies. Mahalo Nui! Rosten and State Farm…you got a good one!"
Profile photo of Tom Kelley

Tom Kelley

May 31, 2023

5  out of  5
rating by Tom Kelley
"This agency is fabulous. They have been extremely helpful with our condo insurance and other things since we switched to them recently. Whenever I need something, I can call and get immediate help and response by TALKING TO A REAL PERSON! No endless automated menus or messages that never get answered. I can't imagine doing my insurance with anyone else. Could not ask for anything more!"
Profile photo of dylan watanabe

dylan watanabe

May 22, 2023

5  out of  5
rating by dylan watanabe
"I have been with Rosten Tsuha for 20+ years and it has been the greatest experience ever. The staff is very friendly and fair. They always make it right and I have never had any issues with this State Farm branch. Thank you for everything you folks do !"
Profile photo of Roberto Lopez Jr

Roberto Lopez Jr

May 17, 2023

5  out of  5
rating by Roberto Lopez Jr
"5 stars isn’t enough. I’ve had nothing but top tier service here. The professionalism they exhibited was outstanding and their attention to detail and drive to get my needs met was amazing!"
Profile photo of Jeremy-Ethan Salvador (Gerrict)

Jeremy-Ethan Salvador (Gerrict)

May 5, 2023

5  out of  5
rating by Jeremy-Ethan Salvador (Gerrict)
"Denise was absolutely amazing. I did ask multiple questions but she answered it no problem at all! Professional, polite, and a pleasure to work with!! 11/10"
Profile photo of Kenneth Arai

Kenneth Arai

April 27, 2023

5  out of  5
rating by Kenneth Arai
"I’m a paramedic with city and county of emergency medial services (EMS) and my wife is an RN (nurse) who works very hard to take care of medical complications. Our work is unbelievably super stressful and at times we want to just break down. We have a son who is 6 years of age and just so full of love and happiness, it’s unreal to watch. We do our best with taking care of bills and making sure life works with our family. Then we met Jarren Hagaki, he is definitely a professional in his own line of work. Jarren is informative, professional, and best of all a good friend and family you can count on. I met Jarren through my State Farm agent which has been an absolute pleasure and honor speaking with him. Jarren showed quality care for his customers and best yet he made sure any problems or concerns get fixed. I wanted to sincerely write a good review for Mr. Jarren Higaki due to all his hard work and commitment in his field. As a health care provider we try our best to take care of our community just like how I take care of my family. I feel Mr. Higaki does the same and will continue to take care of others in his line of work."
Profile photo of Ross Nishida

Ross Nishida

April 27, 2023

5  out of  5
rating by Ross Nishida
"VERY FRIENDLY EMPLOYEES. CLAIMS ARE DONE VERY FAST. THE CHECK WAS CUT WITHIN A WEEK AFTER WE MADE A CLAIM"
Profile photo of Bethany Riggan

Bethany Riggan

December 16, 2022

5  out of  5
rating by Bethany Riggan
"I had the pleasure of speaking with Denise at Rosten Tsuha's office today and WOW is all I can say! State Farm talks about remarkable service and Denise is a great explain of that! I'm from the south and talk about southern hospitality, they have it! Great Customer Service! I will definitely refer any and everyone in the area to Rosten's office! Make sure you ask for Denise, she is wonderful!"
Profile photo of Kerrie Murata

Kerrie Murata

April 5, 2022

5  out of  5
rating by Kerrie Murata
"Great agent and staff! They’re very knowledgeable and always willing to help. Their customer service is outstanding!"
Profile photo of Marisa Murata

Marisa Murata

April 5, 2022

5  out of  5
rating by Marisa Murata
"Professional, caring and excellent service! Couldn’t ask for a better experience!"
Profile photo of Fred Nii

Fred Nii

April 4, 2022

5  out of  5
rating by Fred Nii
"This is probably the best State Farm office in the state. Whenever I have a concern they are on top of any questions or requests. Super friendly staff and beautiful office."
Profile photo of Chris W

Chris W

April 2, 2022

5  out of  5
rating by Chris W
"I had the pleasure of working with Jarren, who was more than happy to help with any questions/concerns I had. His customer service and demeanor towards his clients makes him the apotheosis of professionalism. I recommend anyone who needs assistance to ask for Jarren. Great guy 10/10"
Profile photo of Travis Tashima

Travis Tashima

April 2, 2022

5  out of  5
rating by Travis Tashima
"The employees in the office were very friendly and were able to help me. I would recommend coming here if you need help with insurance claims."
Profile photo of Kathy Dang

Kathy Dang

April 2, 2022

5  out of  5
rating by Kathy Dang
"The team is very friendly, responsive and knowledgeable. They make managing my insurance needs easy."
Profile photo of W O

W O

April 1, 2022

5  out of  5
rating by W O
"Office staff is always friendly and helpful whenever I have questions and need help."
Profile photo of Jan Higaki

Jan Higaki

April 1, 2022

5  out of  5
rating by Jan Higaki
"Very friendly and helpful in explaining different options"
Profile photo of Carol Takamoto

Carol Takamoto

April 1, 2022

5  out of  5
rating by Carol Takamoto
"Thank you Rosten and team for helping me understand my insurance and for being patient."
Profile photo of Jennifer Higaki

Jennifer Higaki

April 1, 2022

5  out of  5
rating by Jennifer Higaki
"Very friendly and knowledgeable staff members. Always there for help and get you what you need. Definitely recommend!"
Profile photo of K Wong

K Wong

March 27, 2022

5  out of  5
rating by K Wong
"Nice people, friendly staff, and excellent customer service! Very happy with my choice of insurance carrier. Definitely 10/5 starts for sure! :)"